Privacy Policy — How 7i7772 Collects, Uses, and Protects Your Data

Introduction and Scope

This Privacy Policy ("Policy") describes how 7i7772 ("we", "us", "our") collects, processes, stores, shares, and protects personal data belonging to individuals ("you", "your", "the player") who access or use the 7i7772 website and related services, including sports betting, live casino, slots, crash games, colour prediction games, and all cashier and account management features.

7i7772 operates an online gaming platform serving players across Bangladesh. Our platform is available in English and all transactions are denominated in Bangladeshi Taka (৳). The personal data we process relates primarily to players located in Bangladesh, and we apply industry-standard data protection practices appropriate to the online gaming sector.

This Policy should be read alongside our Terms & Conditions, which together form the complete agreement governing your use of the 7i7772 platform. In the event of a conflict between this Policy and the Terms & Conditions on a data protection matter, this Policy shall take precedence.

Our Core Privacy Principles

Every data decision at 7i7772 is guided by six core principles. These commitments shape how we build our systems, train our team, and respond to your data requests.

Personal Data We Collect

7i7772 collects personal data through several channels: directly from you when you register or use the platform, automatically through your device and browsing activity, and in some cases from third-party sources such as payment providers and fraud prevention services.

Data you provide directly to us:

• Registration data: Full name, date of birth, Bangladeshi mobile phone number, email address, and account credentials (username and password).
• Identity verification (KYC) data: Government-issued photo identification (National ID Card, passport, or driving licence), proof of address, and selfie images submitted as part of the KYC process.
• Financial data: bKash wallet numbers, Nagad wallet numbers, Rocket/Upay account details, bank account information, and Visa/Mastercard card details used for deposits and withdrawals. Note: 7i7772 does not store full card numbers — these are processed by our PCI-DSS compliant payment partners.
• Communications data: Content of messages, emails, and live chat conversations you initiate with our support team.
• Responsible gaming data: Deposit limits, self-exclusion preferences, and cool-off settings you configure on your account.

Data collected automatically:

• Device and technical data: IP address, device type, operating system, browser type and version, mobile carrier, and screen resolution.
• Usage data: Pages visited, games played, bet history, session duration, click paths, and feature interactions within the 7i7772 platform.
• Transaction data: Deposit and withdrawal history, bonus claims, wagering activity, and account balance changes.
• Cookie and tracking data: Information collected via cookies and similar technologies as described in Section 7 of this Policy.

Data from third parties:

• Fraud risk scores and identity verification outcomes from third-party KYC and anti-fraud service providers.
• Payment confirmation and transaction status data from bKash, Nagad, Rocket, Upay, and banking partners.
• Publicly available information used to verify the accuracy of data you have provided or to investigate suspected fraudulent activity.

How We Use Your Personal Data

7i7772 processes your personal data only where we have a lawful basis for doing so. The table below summarises the primary purposes for which we use your data and the corresponding legal basis for each.

Where we rely on your consent as the legal basis for processing (for example, sending promotional emails or SMS offers), you may withdraw that consent at any time by updating your communication preferences in account settings or by contacting our support team. Withdrawal of consent does not affect the lawfulness of any processing carried out prior to withdrawal.

How We Share Your Personal Data

7i7772 does not sell your personal data. We share it only in the following limited circumstances, and only to the extent necessary for each specific purpose.

• Payment processors: bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, Sonali Bank, Visa, and Mastercard receive the financial data necessary to process your transactions. These parties operate under their own privacy policies and applicable financial regulations.
• Identity verification partners: Third-party KYC providers receive identity documents and personal details submitted during the verification process. These partners are contractually bound to use your data solely for identity verification purposes.
• Game content providers: Pragmatic Play, Evolution, Ezugi, NetEnt, Microgaming, PG Soft, Spribe, and other certified game studios may receive anonymised session data for game performance and fairness auditing purposes. These providers do not receive your name, contact details, or financial information.
• Fraud prevention services: We may share transactional and behavioural data with specialist anti-fraud platforms to detect and prevent unauthorised account access, bonus abuse, and money laundering.
• Legal and regulatory authorities: Where required by applicable law, court order, or a lawful request from a competent authority, 7i7772 will disclose personal data to the relevant body. We will notify you of such disclosure where legally permitted to do so.
• Business transfers: In the event of a merger, acquisition, or sale of substantially all of 7i7772's assets, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and of any change to this Privacy Policy that may result.

Data Retention

7i7772 retains personal data only for as long as it is necessary to fulfil the purposes for which it was collected, or as required to meet our legal and regulatory obligations. The following general retention guidelines apply:

• Active account data: Retained for the full duration of your account's existence on the 7i7772 platform plus a post-closure period of five years, to meet anti-money laundering record-keeping requirements and to resolve any outstanding disputes.
• KYC and identity documents: Retained for a minimum of five years from the date of account closure, in line with standard financial industry compliance practices.
• Transaction records: Retained for five years from the date of each transaction, to support financial audits, dispute resolution, and regulatory enquiries.
• Customer support communications: Retained for two years from the date of the last communication, after which they are securely deleted unless the matter remains unresolved or subject to legal proceedings.
• Marketing consent records: Retained for the duration of your consent and for one year following withdrawal of consent, as evidence of the consent history.
• Inactive account data: Where an account has been inactive for 12 consecutive months with no login or transaction activity, we will notify you by email before taking any action. If no response is received and the account remains dormant, it may be closed and personal data scheduled for deletion in accordance with the timelines above.

When personal data is no longer required, it is securely deleted from our systems or rendered permanently anonymous so that it can no longer be linked to any individual.

Data Security Measures

Protecting your personal data is a top operational priority at 7i7772. We implement a layered security architecture that addresses threats at the network, application, and data levels.

• All data in transit between your device and 7i7772 servers is encrypted using TLS 1.2 or higher, enforced via 256-bit SSL certificates. Connections that do not meet this standard are rejected automatically.
• Personal data stored on 7i7772 servers is encrypted at rest using AES-256 encryption. Encryption keys are managed through a dedicated key management service with restricted access controls.
• Access to personal data within 7i7772 is governed by role-based access control (RBAC). Staff members can only access the minimum data required to perform their specific job function. All access is logged and audited regularly.
• Your 7i7772 account is protected by OTP-based two-factor authentication (2FA) tied to your registered Bangladeshi mobile number. This adds a layer of protection beyond your password for login and sensitive account actions.
• Our platform infrastructure is subject to regular penetration testing by independent security professionals. Critical findings are remediated on a priority basis within defined timelines.
• 7i7772 maintains an incident response plan. In the event of a data breach that affects your personal data, we will notify you promptly and take all necessary steps to contain and mitigate the impact.

While we take every reasonable precaution to secure your data, no online platform can guarantee absolute security. You are responsible for keeping your own login credentials confidential and for notifying us immediately if you suspect any unauthorised access to your 7i7772 account.

Your Data Rights

As a user of the 7i7772 platform, you hold the following rights with respect to your personal data. To exercise any of these rights, please contact our support team using the details provided at the end of this Policy.

• Right of access: You may request a copy of the personal data 7i7772 holds about you at any time. We will respond within a reasonable period and provide the information in a clear, accessible format.
• Right to rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected. Minor corrections (such as updating your contact number) can often be made directly in your account settings.
• Right to erasure: You may request that 7i7772 delete your personal data where it is no longer necessary for the purpose for which it was collected. Please note that we may be unable to fulfill deletion requests where retention is required by law (for example, AML record-keeping obligations).
• Right to restrict processing: In certain circumstances, you may request that we pause the processing of your data — for example, while a dispute about its accuracy is being resolved.
• Right to data portability: Where processing is based on your consent or on a contract, you may request that we provide your personal data in a structured, commonly used, machine-readable format so that it can be transferred to another service provider.
• Right to object: You have the right to object to processing carried out on the basis of legitimate interests, including direct marketing. Upon receiving a valid objection to marketing communications, we will suppress your details from future campaigns immediately.
• Right to withdraw consent: Where we process your data based on consent, you may withdraw that consent at any time without detriment. Withdrawal will not affect the lawfulness of processing that occurred before the withdrawal.

We aim to handle all data rights requests promptly. If you are dissatisfied with our response, you have the right to escalate your concern through appropriate channels available in your jurisdiction.

Cookies and Tracking Technologies

7i7772 uses cookies and similar tracking technologies to operate the platform effectively and to improve your experience. Cookies are small text files stored on your device that help us recognise you between sessions and remember your preferences.

• Strictly necessary cookies: Required for core platform functions such as maintaining your login session, remembering your cart/stake values, and enabling security features. These cannot be disabled without breaking core platform functionality.
• Functional cookies: Used to remember your preferences, such as language settings, display options, and game history. Disabling these may reduce your experience but will not prevent access to the platform.
• Analytics cookies: Used to understand how players navigate the platform — which pages are visited most, where sessions end, and how features are used. This data is aggregated and anonymised and is used solely to improve platform design and performance.
• Session security tokens: Short-lived tokens stored in session storage (not persistent cookies) that authenticate your active session and protect against cross-site request forgery (CSRF) attacks. These are deleted automatically when you close your browser or log out.

You can manage cookie preferences through your device or browser settings at any time. Please note that blocking strictly necessary cookies will prevent the 7i7772 platform from functioning as intended. For specific guidance on managing cookies on your device, refer to your browser's help documentation.

Children and Underage Players

The 7i7772 platform is strictly intended for adults aged 21 and above. We do not knowingly collect personal data from individuals under the age of 21. Registration requires confirmation of date of birth, and accounts are subject to identity verification which includes age validation.

• If 7i7772 discovers or is notified that an account has been created by a person under 21 years of age, that account will be closed immediately and all associated personal data will be deleted, except where retention is required for legal or fraud investigation purposes.
• Any deposits made by an underage account holder will be returned to the original payment method after deducting any amounts wagered, at the sole discretion of 7i7772 following investigation.
• If you believe that a minor has registered on the 7i7772 platform using false date of birth information, please contact us immediately at [email protected] so that we can investigate and take appropriate action.

Updates to This Privacy Policy

7i7772 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, platform features, applicable law, or industry standards. When material changes are made, we will notify registered players via email or via an in-platform notification prior to the changes taking effect.

• The date of the most recent revision is displayed at the top of this page. We recommend reviewing this Policy periodically to stay informed of how we protect your data.
• Continued use of the 7i7772 platform following notification of an updated Privacy Policy constitutes your acceptance of the revised terms.
• Where a proposed change would require your fresh consent (for example, a new purpose for which we intend to process your data), we will request that consent explicitly before proceeding.